I just updated to Automap 3 and the HUD displays the message "No Devices Connected" after connecting my SL controller... | NovationMusic.com

I just updated to Automap 3 and the HUD displays the message "No Devices Connected" after connecting my SL controller...

The Automap 3 server requires all ReMOTE SL controllers to be on firmware version 4.1.09. (ReMOTE SL Compact remains on 4.1.10)



After installing Automap 3 and launch the server with your SL connected, the software should automatically prompt the hardware to update and provide you with an on screen, step by step guide in doing so.



If this is not happening, it is possible that the "ID Ports" setting in the "Global" menu on your SL is on the wrong setting, resulting in the Automap 3 server not prompting the unit to update.



If your hardware is not on version 4.1.09 and this is not happening, please check that your "ID ports" in your "global" menu are set to "U2" or "Ub". Then press "write" a few times to save these settings.



This should help the Automap 3 server to "see" the unit and prompt the update.



If you continue to experience problems, please contact technical support for further advice.